Refund & Cancellation Policy

Insider memberships are low-cost and you can cancel any time. Here’s how cancelling and refunds work.

Cancel any time

• Open the membership page on the device you joined from and choose Manage billing → Cancel subscription. Or email support@30alive247.com from the address on your membership and we’ll cancel it for you.
• Cancelling stops future renewals. You keep your Insider perks until the end of the period you’ve already paid for, and you won’t be charged again.

Monthly, quarterly and yearly plans

Payments for these plans are non-refundable, and we don’t give partial refunds for unused time. To avoid the next charge, cancel before your renewal date. The membership page shows the renewal date, and Stripe emails a receipt for each charge.

Lifetime membership

If you change your mind, you can get a full refund of a Lifetime membership within 14 days of buying it. Email support@30alive247.com to ask. After 14 days, Lifetime purchases are non-refundable. A refunded Lifetime membership ends when the refund is issued.

Mistakes and problems

If you were charged twice, charged after you cancelled, or charged in error, email support@30alive247.com and we’ll refund the mistaken charge. If we end your membership early for a reason that isn’t your fault, we’ll refund the unused part of your paid period.

How refunds are paid

Refunds go back to the card you paid with. They usually appear within 5–10 business days, depending on your bank.

This policy is part of our Terms of Service. Questions: Slackwater.ai, LLC · support@30alive247.com.