Privacy Policy

This policy explains what Slackwater.ai, LLC (“we”) collects when you use 30A Live 24/7 (30alive247.com), how we use it, and the choices you have. We collect as little as we can, and we don’t sell personal information.

What we collect

• When you become an Insider: your name and email, the plan you chose, your member number, and the status of your membership (for example active, renewing on a date, or cancelled).
• Payment details: collected and processed by Stripe, not by us. We store only Stripe’s customer reference and your payment status. We never receive your full card number; Stripe’s billing portal shows you the card on file. Stripe’s use of your data is covered by the Stripe Privacy Policy.
• A sign-in cookie: after you pay, we set one signed cookie (30a_member) so this device stays signed in to your membership for up to a year. It’s needed for the membership to work. We don’t use advertising or tracking cookies.
• Saved places: places you save are kept in your browser’s storage on your device, not on our servers.
• Server logs: like most websites, our hosting (Amazon Web Services) records basic request information such as IP address, browser type and the pages requested. We use it to run and secure the site, and we keep it for about a month.

We don’t use third-party analytics or advertising tools.

How we use it

• To provide your membership: confirming payment, showing your member card, and unlocking perks.
• To email you about your membership, such as receipts, renewals, payment problems or changes to these policies.
• To keep the site secure, prevent fraud, and meet legal and tax obligations.

We won’t send you marketing email unless you ask for it, and every marketing email will have an unsubscribe link.

Who we share it with

We share information only with the service providers that run the site for us: Stripe (payments and receipts) and Amazon Web Services (hosting and database). They may only use it to provide their services to us. We may also disclose information if the law requires it, or to protect our rights or someone’s safety. Partner businesses don’t receive your details unless you give them to the business yourself, for example when you redeem a perk.

How long we keep it

We keep membership records while your membership is active and for up to seven years after it ends, for tax and accounting records. You can ask us to delete your information sooner. We’ll do so except where we must keep it by law.

Your choices and rights

• Ask for a copy of your information, or ask us to correct or delete it, by emailing support@30alive247.com.
• Cancel your membership at any time with Manage billing on the membership page.
• Clear the sign-in cookie and saved places at any time in your browser settings.

Depending on where you live, you may have additional rights under local law. We’ll honor them, and we won’t treat you differently for using them.

Security

Data is encrypted in transit (HTTPS), payment data is handled by Stripe, and access to our database is restricted. No system is perfectly secure. If a breach affects your information, we’ll tell you as the law requires.

Children

The site isn’t directed at children under 13, and we don’t knowingly collect information from them.

Changes

If we change this policy, we’ll update the date at the top. If a change is significant, we’ll also email active members.

Contact

Slackwater.ai, LLC, Florida · support@30alive247.com